Shipping policy

Thank you for shopping with MENODORA.

Processing. Orders are typically processed within 1–3 business days after payment clears. You’ll receive a confirmation email when your order is placed, and another with tracking when it ships.

Delivery. Delivery times vary by destination and the shipping method available at checkout. Transit estimates shown at checkout are guidelines, not guarantees. Large furniture pieces may ship by parcel or freight depending on size and destination.

Address. Please double-check your shipping address at checkout. We can’t redirect a package once it’s with the carrier. If a shipment is returned as undeliverable because of an address issue, contact us so we can help arrange redelivery (additional shipping charges may apply).

Tracking & support. Use the tracking link in your shipping email. For questions about an order in transit, contact us through our Support page or support@menodorahome.com with your order number.

Damage in transit. If a package arrives damaged, keep all packaging and photos, and contact Support promptly so we can help with a carrier claim or replacement.